Shipping Information
Last updated October 30, 2026
This page is a draft; the shop owner will confirm it before launch.
Where we ship physical goods, what shipping costs and how long it takes.
1. Where we ship and what it costs
We ship to every country or region you can pick at checkout.
Shipping depends on the destination and the weight of your goods, and some destinations ship free over a set amount. Checkout shows the cost and estimated delivery time before you pay.
2. Dispatch
Goods usually ship within 1 to 3 business days of payment.
When they ship you get an e-mail with the courier and tracking number; your order page shows it too, with a tracking link.
3. Delivery times
The estimate at checkout counts from dispatch and doesn't include delays from customs, holidays or weather.
4. Duties
Cross-border parcels may be charged import duties and taxes, payable by the recipient under local rules.
5. Your address
Please check the name, phone and address. If something is wrong, contact us before the parcel ships and we'll change it.
If a parcel comes back because of a wrong address or failed delivery, the buyer pays to send it again.
6. Damaged or lost parcels
Check the packaging when it arrives. If goods are damaged or the parcel is lost, open “After-sales” on your order page within 30 days of shipping and we'll resend or refund.
For anything else, write to support@luckystar.example.